Assertion® Identity Assurance™
Personalized Call Branding with Scam Protection to increase trust in your brand
Brand Reputation is diluted by impostors
Scammer calls your customer and claims to be an authorized representative of your brand
Scammer lures your customer to call back on a planted number by a fake message or by placing their number as your customer care number
Because of these scams, customers have stopped answering calls from unknown numbers
Outbound calling before Assertion
3rd party and crowd sourced applications keep marking brand numbers as scam/spam. Even changing numbers (CLI) does not help improve call answer rates.
Outbound calling after Assertion
2x Call Answers + 3x More Conversations = Scam Reduction and Improved Brand Reputation
Assertion® Identity Assurance™
Identity Assurance™ helps improve connect rates on your outbound calls and increases meaningful conversations by personalized branding and collecting user consent prior to calling. It also helps detect and eliminate brand imposters, improving trust in your brand. It works with all CC / dialers and SBCs.
How Identity Assurance Protects Your Customer
You Call Customer
Verified badge via your app increases trust on incoming calls
Customer Calls You
Verified badge via your app increases trust on outgoing calls
Real-time Scam Detection
Get scam alert in real-time for incoming and outgoing calls
Legitimate Call Verification
Verified badge for legitimate calls via your app in real-time
Verify Historical Calls
Check and verify historical calls via your app
Report Scam
Report scam to enterprise for further investigation
Increase Meaningful Conversations and Secure Your Customers with Assertion® Identity Assurance™ Now!
