Why Do Nearly 90% of customers won’t answer an unknown call anymore.
Assertion® Identity Assurance™
It helps businesses connect with customers through trusted, branded calls. It tackles the rising problem of unanswered calls by making sure every conversation is recognized, authenticated, and secure.
Key Features
- Branded Calls: Display your company name, logo, and a clear reason for calling. This helps customers know who you are before they pick up.
- Pre-Call Notifications: Send a quick alert to let customers know why you’re calling. This boosts answer rates by reducing surprise and suspicion.
- In-Call Verification: Allow customers to verify your identity in real time during the call. This stops spoofing and gives them peace of mind.
- Post-Call Feedback: Collect feedback right after the call. This helps you spot issues early and improve customer satisfaction.
- Lost Lead Recovery: If a call is missed, send an automated follow-up. This gives customers a chance to reschedule and keeps the conversation going.
