Assertion® Identity Assurance™
Personalized Call Branding with Scam Protection for better Outbound Call Answer Rates and Productivity
Nearly 90% of customers won’t answer an unknown call anymore
Assertion® Identity Assurance™
A solution designed to protect your customers from voice fraud by providing real-time verification of calls. It helps in increasing trust in outgoing calls, which has resulted in up to 50% increased call answer rates for customers worldwide. The service includes features like full screen graphic call branding, real-time scam detection, user consent and right time to call.
Key Features of Call Branding Solution
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Personalised Call Branding
Push personalized call branding with full screen graphics containing call reason
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Get Warm Leads
Take user consent and the right time to call them through a workflow to get warm leads even before launching a call
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Detect Brand Imposters
Check the identity of a caller through live call verification to detect brand imposters and reduce scam